Step 1:
Having watched the first video about ‘Conflict Resolution Techniques’, click here to complete the Thomas-Killmann assessment.
Step 2:
Based on the results from the Thomas-Killmann questionnaire, what is your preferred mode for dealing with conflict? In relation to your style of managing conflict, describe your strengths and weaknesses [200 words min].
My preferred mode of dealing with conflict is accommodating, comprising, and collaborating. Accommodation (Low assertion/High cooperation): People who choose accommodation put others' needs ahead of their own and cooperate with others' desires.
They frequently forego all of their personal objectives in favor of maintaining a positive relationship with the other person (or people). Collaboration (High assertiveness/High cooperation) - People that have a collaborative mindset seek out a solution that benefits all parties. They meticulously define the problems, analyze the situation, and carry out the decisions made. This tactic promotes group collaboration and teamwork. Working together does not produce winners and losers. It doesn't acquire authority over others. The application of this strategy also generates chances for innovation and experimentation. The Dual Concern/Conflict Grid Model. Compromise: People who prefer to reach a compromise are flexible and willing to give up some of their interests. All parties must agree on a compromise. Each party will have to forfeit something in exchange for receiving something from the other parties.
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